C.A.i. Systeme GmbH
Datenschutzerklärung
- +49 30 29 77 83 60
- info@cai-systeme.com
- Mo. - Fr.: 9:00 - 18:00
- +49 30 29 77 83 60
- info@cai-systeme.com
- Mo. - Fr.: 9:00 - 18:00
Datenschutzerklärung
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
C.A.I. Systeme GmbH
Josef-Orlopp-Str. 38
10365 Berlin
Deutschland
represented by: Daniel König, general manager
Tel.: +49 (0)30/29 77 83 60
eMail: info@cai-systeme.com
Websites: www.cai-systeme.com, shop.cai-systeme.com
We only process our users’ personal data insofar as this is necessary to provide a functional website and our content and services.
The processing of our users’ personal data only takes place regularly with the user’s consent.
An exception applies in cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by law.
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the fulfilment of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis.
This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies.
Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject.
The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
Each time our website is accessed, data and information from the accessing computer is automatically collected.
The following data is collected:
The log files contain IP addresses or other data that enable an assignment to a user.
This could be the case, for example, if personal data is contained in (5) or (6), e.g. as parameters.
The data is also stored in the log files of our system.
This data is not stored together with other personal data of the user.
The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR.
Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer.
For this purpose, the user’s IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website.
We also use the data to optimise the website and to ensure the security of our information technology systems.
The data is not analysed for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Article 6(1)(f) GDPR.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected.
In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest.
Storage beyond this period is possible.
In this case, the IP addresses of the users are deleted or anonymised so that it is no longer possible to identify the accessing client.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website.
Consequently, the user has no option to object.
Our website uses cookies.
Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system.
When a user accesses a website, a cookie may be stored on the user’s operating system.
This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly.
Some elements of our website require that the accessing browser can be identified even after a page change and that certain data is available on a subsequent visit.
When accessing our website, the user is informed about the use of these cookies and their consent to the processing of the personal data used in this context is obtained.
In this context, reference is also made to this privacy policy.
The following data is stored and transmitted in the cookies:
| Cookie name | Cookie description/content | classification |
| cookieyes-consent | saves your decision to use cookies | necessary |
| _GRECAPTCHA | Used to protect our contact form from misuse. The cookie is only set when our contact form is used. You can view the data protection rules for this service here: https://www.google.com/intl/de/policies/privacy | necessary |
We also use cookies on our website that enable us to analyse the surfing behaviour of users. We use the analysis software Matomo (formerly Piwik) for this purpose (see point IX.).
The following data is stored and transmitted in the cookies:
| Cookie Name | Max. storage duration | Cookie description/content |
| _pk_ref | 6 months | contains information about websites from which you have reached our website |
| _pk_cvar | 24 months | contains information on whether they have participated in surveys on our website |
| _pk_id | 24 months | contains a unique string to recognise you as a returning visitor |
| _pk_ses | 1 day | contains information on documents that you have accessed on our website |
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR if the user has given consent to this.
The purpose of using technically necessary cookies is to simplify the use of websites for users.
Some functions of our website cannot be offered without the use of cookies.
For these, it is necessary for the browser to be recognised even after a page change.
We require cookies for the following applications (see also the list of cookies used above):
The user data collected by technically necessary cookies is not used to create user profiles.
Analysis cookies are used for the purpose of improving the quality of our website and its content.
Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.
These purposes also constitute our legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.
Cookies are stored on the user’s computer and transmitted by it to our website.
As a user, you therefore have full control over the use of cookies.
You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser.
Cookies that have already been saved can be deleted at any time.
This can also be done automatically.
If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.
You can subscribe to a free newsletter on our website.
When you register for the newsletter, your e-mail address will be transmitted to us.
The following data is also transmitted
If you create a customer account in addition to registering for the newsletter, the following data will also be transmitted:
There is no automatic registration for the newsletter by creating a customer account on our website.
Your consent is obtained for the processing of the data as part of the registration process and reference is made to this privacy policy.
No data will be passed on to third parties in connection with the data processing for sending newsletters.
The data is used exclusively for sending the newsletter.
The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR if the user has given his consent.
The collection of the user’s e-mail address serves to deliver the newsletter.
The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected.
The e-mail address and first and last name are therefore stored for as long as the subscription to the newsletter is active.
The other personal data collected during the registration process will generally be deleted after a period of seven days.
The subscription to the newsletter can be cancelled by the user concerned at any time.
For this purpose, there is a corresponding link in every newsletter.
If you have created a customer account, you will also find a cancellation option in the account information section of the dashboard.
This also allows you to withdraw your consent to the storage of personal data collected during the registration process.
On our website, we offer users the opportunity to register by providing personal data and thus open a customer account.
The data is entered into an input mask and transmitted to us and stored.
In principle, the data is not passed on to third parties.
The following data is collected as part of the registration process:
In addition, further data is collected as part of the ordering process and when maintaining a watch list. See point VII Customer data
The following data is also stored at the time of registration:
As part of the registration process, the user’s consent to the processing of this data is obtained. Registration must be confirmed by the user.
The legal basis for processing the data is Article 6(1)(a) GDPR, as the user must always consent to registration.
If the user registers to order goods or services in our web shop, the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures.
The additional legal basis for processing the data is therefore Article 6(1)(b) GDPR. If the user registers to submit comments or rate products, Art. 6 (1) (f) GDPR applies, as it is in our legitimate interest to make such a function available only to customers.
Registration with a customer account is not mandatory for the user. It is always possible to use the most important services offered on our website without a customer account and, for example, to place orders.
A customer account is required in order to submit comments and reviews on products purchased on our website and to keep a watch list of products in which the user is interested.
Registration enables the user to process orders more quickly and easily. By additionally storing data in accordance with point VII, the customer can access additional functions within his customer account, such as reordering items already ordered and address management.
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected.
This is regularly the case for the data collected during the registration process if the registration on our website is cancelled or amended.
If you have placed orders via the customer account, the data will be stored in accordance with VII.4.
As a user, you have the option of cancelling your registration at any time. You can have the data stored about you amended at any time or amend it yourself within your account.
If the data is required to fulfil a contract or to carry out pre-contractual measures (see point VII), premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
As a trading and service company, we offer you the opportunity to conclude legal transactions with us for the delivery or rental of goods, the provision or brokerage of services and also contracts for work and labour.
We collect personal data for the provision of our services. This data is collected from you in person, by telephone, by e-mail, via our websites or by other suitable means and transmitted to us and stored.
Personal data may also be transmitted to us by third parties. This applies to enquiries that you make to manufacturers and for the processing of which it is necessary to pass them on to us.
In these cases, the manufacturers commission us with further processing if, for example, the manufacturer does not handle direct end customer transactions. In the event of such an assignment, we obtain your authorisation for further processing of your data.
Your data will not be passed on to third parties without your consent, unless this is necessary for the fulfilment of the contract (see section 3).
The following customer data is collected:
Optionally, if there are several contact persons, we record the following data for each contact person:
The following data is also stored at the time of contact:
If you conclude legal transactions with us (e.g. order goods), we store the following additional non-personal data and allocate it to your customer data:
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if consent has been given.
If the data is used to fulfil a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.
If the data is used by us to carry out marketing campaigns and direct advertising for our own products and services, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR.
If the data is used to secure transactions (e.g. credit check for invoice payments or credit check for legal transactions for which we make advance payments elsewhere), the additional legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR.
The legal basis for the transfer of data to recipients in third countries (e.g. USA) is Art. 49 para. 1 lit. a GDPR if the data subject has expressly consented to the transfer. If the transfer of data serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the transfer of data to recipients in third countries (e.g. USA) is Art. 49 para. 1 lit. b GDPR.
3. purpose of data processing
The data collected is used to implement and fulfil our contractual obligations and to collect our claims. This includes, among other things
Production and delivery of ordered products
Provision of agreed services
Arranging the provision of agreed services by third parties
Invoicing, collection and collateralisation of our receivables
We also use customer data to carry out marketing campaigns and for direct advertising for our own products and services.
If it is necessary to pass on your data to third parties for this purpose, we will obtain your prior consent.
Disclosure to third parties for the fulfilment of contractual obligations:
We pass on your data to carriers (parcel services, forwarding agents) in order to send you ordered goods. This data includes
For express and forwarding shipments:
We pass on your data to manufacturers of products and services if this is necessary for the provision of the service. This applies in particular to the ordering of software licences from us.
Manufacturers regularly commission other companies, known as distributors, to process orders. In such cases, your data is passed on to these companies on behalf of the manufacturer.
The data passed on includes
We do not obtain any additional permission from you for this forwarding, as the forwarding serves to fulfil our contractual obligations. We endeavour to keep the scope of the data as small as possible, but are bound by the manufacturer’s specifications.
Disclosure to third parties to improve services:
We pass on their data to manufacturers and distributors of products and services in order to negotiate more favourable prices for them as part of certain marketing campaigns by the manufacturers (project prices) or to provide them with other benefits that the manufacturers do not grant without passing on the data.
In these cases, we obtain their authorisation for disclosure in which we inform them of the specific scope of the disclosure.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected.
After the fulfilment of legal transactions, the stored data will be stored for as long as it is necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.
If there are statutory or tax retention periods, the data will be stored in accordance with these periods.
In accordance with current requirements, data of customers with whom contractual relationships existed are typically deleted 10 years after fulfilment of the last legal transaction.
You have the option to have your data that we have stored deleted or amended at any time. You can request the deletion or amendment of the data in person, by telephone, by e-mail, via our websites or by other suitable and legally permissible means.
If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
There is a contact form on our website that can be used to contact us electronically.
If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.
This data includes
The following data is also stored when the message is sent:
Your consent is obtained for the processing of the data as part of the sending process.
Alternatively, it is possible to contact us via the e-mail addresses provided. In this case, the user’s personal data transmitted with the e-mail will be stored.
The data will not be passed on to third parties in this context. The data is used exclusively for processing the conversation.
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted in the course of sending an email is Article 6(1)(f) GDPR.
If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
The processing of the personal data from the input mask serves us solely to process the contact.
In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected.
For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended.
The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
If there are statutory or tax retention periods, the data will be stored in accordance with these periods.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
The user has the option to revoke their consent to the processing of personal data at any time.
If the user contacts us by e-mail, they can object to the storage of their personal data at any time.
In such a case, the conversation cannot be continued.
The cancellation can be made in person, by telephone, by email or by a clear declaration via the contact form on our website.
All personal data stored in the course of making contact will be deleted in this case, provided that there are no legal or tax obstacles to this.
We use the open source software tool Matomo on our website to analyse the surfing behaviour of our users.
The software places cookies on the user’s computer (for cookies, see above).
When individual pages of our website are accessed, the following data is stored:
The software is set so that the IP addresses are not stored in full, but the last 2 bytes of the IP address are masked (e.g. 192.168.xxx.xxx).
In this way, it is no longer possible to assign the shortened IP address to the calling computer. This masking means that the IP address is no longer a personal date and is therefore no longer subject to the provisions of the GDPR.
The legal basis for the processing of users’ personal data is Article 6(1)(f) GDPR.
The processing of users’ personal data enables us to analyse the surfing behaviour of our users.
By analysing the data obtained, we are able to compile information about the use of the individual components of our website.
This helps us to constantly improve our website and its user-friendliness.
These purposes also constitute our legitimate interest in processing the data in accordance with Art. 6 para. 1 lit. f GDPR.
By anonymising the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.
The data is deleted as soon as it is no longer required for our recording purposes.
In our case, this is the case after one year.
Cookies are stored on the user’s computer and transmitted by it to our website.
As a user, you therefore have full control over the use of cookies.
You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser.
Cookies that have already been saved can be deleted at any time. This can also be done automatically.
If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.
We offer our users the option of opting out of the analysis process on our website. To do this, you must follow the corresponding link.
In this way, another cookie is set on your system, which signals to our system not to save the user’s data.
If the user deletes the corresponding cookie from their own system in the meantime, they must set the opt-out cookie again.
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller (us):
You can request confirmation from the controller as to whether personal data concerning you is being processed by us.
If such processing is taking place, you can request the following information from the controller
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation.
In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete.
The controller must carry out the rectification without undue delay.
You may request the restriction of the processing of your personal data under the following conditions:
If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
a) Obligation to erase
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
b)
Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it in accordance with Article 17(1) GDPR, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of these recipients by the controller.
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format.
You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where
The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR.
This also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising.
This also applies to profiling insofar as it is associated with such direct advertising.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the option, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures that use technical specifications.
You have the right to withdraw your declaration of consent under data protection law at any time.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. (e.g. exclusively automated decisions on payment methods and payment targets).
This does not apply
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision. 10.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.